Privacy Policy

Last Updated Date: June 10, 2025 • Effective Date: June 10, 2025

This Privacy Policy explains how we collect, use, and protect your information when you access or use CloudPlay, our HTML5 game portal, and related services (collectively, the “Sites” or “Services”).

By using our Sites or Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Sites or Services. This Privacy Policy is integrated with and subject to our Terms of Service, which govern your use of the same Sites and Services. Terms used in this Privacy Policy have the same meanings as in the Terms of Service.

In Summary

We created this policy to help you understand:

• What information we collect;
• How we use it;
• The choices you have.

Some of the concepts may be technical, but we aim to explain them as clearly as possible.

1. Information Collection – When You Provide It

We collect information you give us directly, such as:

• Name;
• Email address;
• Phone number;
• Other details you choose to provide when creating an account, contacting support, or participating in promotions.

You can choose to visit our Sites anonymously. We collect information only if you voluntarily submit it. If you subscribe to our Service, you or your mobile network operator will collect payment-related information, which may be processed under their own privacy policies.

In summary: When you subscribe or register, you may provide us with details like your name and email address.

2. Technical Information

We automatically collect certain technical information when you visit our Sites or use our Services, including:

• Device type and operating system;
• Browser type and version;
• IP address and approximate geographic location;
• Pages viewed, games played, time spent, and actions taken on the Site;
• Referring URLs and exit pages.

We use cookies and similar technologies to:

• Remember your preferences;
• Keep you logged in;
• Save game-related settings;
• Understand how users navigate and use CloudPlay.

In summary: We collect technical information automatically to run CloudPlay securely, remember your preferences, and improve the overall gaming experience.

3. From Partners and Advertisers

We may use third-party services such as:

• Google Analytics;
• Google Ads (AdWords);
• Hotjar;
• Other analytics or advertising tools.

These services may use cookies or similar technologies to:

• Analyze how users interact with our games and pages;
• Deliver and optimize ads;
• Measure the effectiveness of advertising campaigns.

In summary: We receive aggregated data from third parties to better understand usage patterns and to improve how we deliver and promote CloudPlay.

4. Managing Cookies and Opting Out

You can manage cookies in several ways:

• Set your browser to refuse cookies or alert you when cookies are sent;
• Delete existing cookies from your browser;
• Opt out of specific third-party tools (such as Google Analytics, Google Ads, Hotjar, or DoubleClick) via their respective opt-out pages.

Please note that disabling cookies may affect certain features, including access to some games or personalization options.

In summary: You are in control of your cookies. However, blocking them may impact how well CloudPlay works for you.

5. Use of Collected Information

We use your information to:

• Provide and operate CloudPlay and its features;
• Manage your account and membership;
• Process payments and billing (directly or via your mobile operator);
• Personalize your experience (e.g., recommended games);
• Communicate with you about updates, new games, offers, and support;
• Monitor, analyze, and improve our Sites and Services;
• Enforce our Terms of Service and comply with legal obligations.

In summary: We use your information mainly to operate CloudPlay, keep it secure, improve it, and communicate with you when needed.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide CloudPlay and related services;
• Comply with legal and regulatory requirements;
• Resolve disputes and enforce agreements.

When your information is no longer needed, we will either delete it or anonymize it so that it can no longer be linked back to you.

In summary: We keep your data only as long as necessary, and then delete or anonymize it.

7. Data Protection and International Transfers

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure.

Your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

In summary: We work to protect your data and apply safeguards for international transfers, but no system can guarantee absolute security.

8. Sharing Your Information

We may share information:

• With service providers who help us operate CloudPlay (e.g., hosting, analytics, billing providers);
• With online advertisers and partners for reporting, auditing, and improving ad performance;
• With regulators or authorities when required by law;
• In connection with a merger, acquisition, or sale of all or part of our business.

We do not share personally identifiable information with third parties for their own marketing purposes without your explicit consent, except as required by law.

In summary: We share data only when necessary to run CloudPlay, comply with the law, or analyze performance — and not to sell your personal identity.

9. Children’s Privacy

CloudPlay is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that we have collected such information, we will delete it promptly.

For California residents under 16 or where local laws provide specific protections, additional privacy rights may apply in line with local regulations.

In summary: We do not intentionally collect information from children under 13 and remove it if we discover it.

10. Acceptance of Privacy Policy

By using our Sites or Services, you consent to our collection and use of your information as described in this Privacy Policy. We may update this policy from time to time. When we do, we will revise the “Last Updated” date and may provide additional notice where required by law.

In summary: Using CloudPlay means you agree to this Privacy Policy. If it changes in a significant way, we will let you know.

11. Contacting Us

You have the right to:

• Request a copy of your personal data;
• Request correction or deletion of your data;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent (without affecting prior lawful processing).

To exercise these rights or to ask questions about our privacy practices, you can contact us at:

info@evolve.mobi

If you are in the EEA and believe we have not complied with applicable data protection laws, you may file a complaint with the Data Protection Commission in Singapore or with your local supervisory authority.